FAQ's

How do I place an order?

Ordering is simple! Browse our website, select the items you wish to purchase, and add them to your cart. Once you're ready, proceed to checkout, fill in your shipping details, and make a secure payment. If you encounter any issues, our customer support team is ready to assist you.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number on our website or the carrier's site to track the progress of your shipment in real-time.

How do I contact customer support?

If you have any questions, concerns, or need assistance, our customer support team is ready to help. You can reach us through our [contact page] or [customer support email/phone number].

Are your leather products suitable for gifting?

Yes, our leather products make ideal gifts, whether you're treating someone special or yourself.

What is a Custom Leather Keychain?

A Custom Leather Keychain is a personalized accessory made from high-quality leather where you can add your own photo, picture, monogram, or name.

Can I add my own photo to the leather keychain?

Yes, you can personalize the leather keychain by adding your own photo or picture.

How durable is the leather makeup bag?

It features precise, durable stitching that ensures long-lasting use.

Are the collars comfortable for dogs to wear?

Absolutely. Rachiba's custom leather collars are designed for comfort and are soft on your dog's neck.

Who would appreciate a personalized leather toiletry bag as a gift?

It's an excellent gift for best friends, groomsmen, fathers, or anyone who appreciates a stylish and functional accessory for travel or daily use.

How should I clean and maintain these leather coasters?

To clean, simply wipe with a damp cloth. For maintenance, occasionally condition the leather to keep it looking its best.

Can these coasters be customized?

Yes, these coasters can be customized to fit your personal style or event theme.